Privacy Policy
Effective Date: August 17, 2026
SocialPour respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy describes how [SocialPour], doing business as SocialPour (“SocialPour,” “we,” “us,” or “our”), collects, uses, processes, discloses, and protects personal information when you visit SocialPour.net, create an account, use our platform, interact with our artificial-intelligence features, connect third-party services, communicate with us, or otherwise use our websites, software, applications, marketing tools, and related services (collectively, the “Services”).
This Policy also describes choices and rights that may be available to you.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information SocialPour processes in connection with the Services.
It does not apply to independent third-party websites, social networks, payment providers, or other services that maintain their own privacy policies.
It also distinguishes between information SocialPour collects for its own business purposes and information SocialPour processes on behalf of its business customers.
2. Our Role When Processing Information
SocialPour may act in different privacy roles depending on the circumstances.
When we collect information about account holders, website visitors, prospective customers, or individuals who communicate directly with SocialPour, SocialPour generally determines the purposes for which that information is processed.
When a business customer uploads, connects, or processes information about its own customers, subscribers, guests, or marketing contacts through SocialPour, the business customer generally determines the purpose of that processing and SocialPour processes the information to provide the requested Services.
If you received a marketing message from a restaurant, bar, lounge, café, or other SocialPour customer, requests concerning that business’s marketing list should ordinarily be directed to the business that sent the communication. SocialPour will assist customers with privacy obligations where required.
3. Personal Information We May Collect
The information we collect depends on how you interact with SocialPour.
Account and Identity Information
We may collect your name, business name, job title, username, email address, telephone number, account identifiers, login information, and other profile information.
Business Information
We may collect information about your restaurant, bar, lounge, café, hospitality business, agency, or other organization, including business contact information, locations, branding, website information, marketing preferences, and social-media accounts.
Subscription and Transaction Information
When you purchase a subscription or paid service, we may collect information relating to your plan, transaction, billing status, payment history, billing contact, and related records.
Payment-card information may be collected and processed directly by a third-party payment processor. SocialPour may receive transaction confirmations, card type, expiration information, or other limited billing details rather than the complete payment-card number.
Customer Content
We may process content you create, upload, or provide through SocialPour, including text, prompts, images, videos, logos, menus, promotions, events, offers, flyers, campaign information, and other marketing materials.
Customer Audience Data
If you use SocialPour for email, SMS, customer engagement, or audience-management functions, we may process information you provide concerning your customers or contacts.
This may include names, email addresses, telephone numbers, subscription or consent status, customer segments, campaign engagement information, suppression records, and related marketing data.
Social Media and Integration Data
When you connect a third-party platform, SocialPour may receive information made available through that platform’s authorization process.
Depending on the integration and permissions you approve, this may include account identifiers, page or profile information, authentication tokens, connected business accounts, published content, engagement information, campaign information, and analytics.
AI Feature Information
When you use artificial-intelligence features, we may process prompts, instructions, uploaded content, business information, generated responses, editing selections, feedback, and related information needed to provide the requested AI functionality.
Communications
If you contact us, request support, complete a form, schedule a demonstration, or otherwise communicate with SocialPour, we may collect your contact information and the contents of your communication.
Device and Usage Information
When you use the Services, we may automatically collect technical information such as Internet Protocol address, browser type, device type, operating system, referring pages, pages viewed, approximate geographic region derived from IP address, timestamps, application events, feature usage, diagnostic information, and security logs.
Cookies and Similar Technologies
We and service providers may use cookies, pixels, local storage, software development kits, and similar technologies to operate the Services, remember preferences, maintain sessions, understand usage, measure performance, prevent fraud, and, where applicable, support advertising or marketing activities.
4. Sources of Personal Information
We may receive personal information directly from you; from your employer or organization; from business customers that use SocialPour; automatically from your device or browser; from connected social-media and third-party accounts; from service providers; from payment processors; and from publicly available or commercially available sources where permitted by law.
5. How We Use Personal Information
We may use personal information to provide and operate the Services; create and administer accounts; authenticate users; process subscriptions and transactions; generate and schedule marketing content; facilitate email and SMS campaigns; connect third-party services; provide AI functionality; deliver analytics and reporting; communicate with users; provide customer service; personalize functionality; maintain security; detect fraud and abuse; troubleshoot and improve performance; enforce our agreements; comply with legal obligations; protect SocialPour, our customers, users, and others; and establish, exercise, or defend legal claims.
Where permitted, we may also use information to tell existing or prospective business customers about SocialPour products, features, services, promotions, or events.
6. Artificial Intelligence and Automated Processing
SocialPour may use third-party artificial-intelligence infrastructure, machine-learning providers, or related technology to deliver AI-assisted features.
Information submitted to an AI feature may be transmitted to service providers acting on our behalf to generate the requested output or provide related functionality.
We may process prompts, outputs, feedback, and interaction information to operate, secure, evaluate, troubleshoot, and improve SocialPour’s AI features.
Users should avoid entering highly sensitive personal information into AI prompts unless it is necessary for the intended business purpose and they have the legal authority to do so.
AI-generated content should be reviewed before it is published or relied upon.
7. How We Disclose Personal Information
We may disclose personal information to service providers and contractors that help us operate SocialPour, including cloud-hosting providers, infrastructure providers, cybersecurity providers, customer-support providers, payment processors, email-delivery providers, SMS and messaging providers, analytics providers, artificial-intelligence technology providers, database providers, and other vendors that support our operations.
We may disclose information to third-party platforms when you request an integration or instruct SocialPour to publish, transfer, synchronize, or retrieve information through that platform.
We may disclose information to professional advisers such as attorneys, accountants, auditors, insurers, and consultants when reasonably necessary.
We may disclose information if we reasonably believe disclosure is required by law, legal process, court order, governmental request, regulatory obligation, or to protect the rights, safety, property, and security of SocialPour, our users, or others.
Information may also be transferred as part of an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction, subject to applicable legal requirements.
We may disclose information at your direction or with your consent.
8. Sale, Sharing, and Targeted Advertising
SocialPour does not sell personal information for money.
Depending on the technologies used on our website or Services, certain disclosures of identifiers or internet activity to advertising, analytics, or marketing partners could be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws even where no money changes hands.
Where applicable law grants a right to opt out of such processing, SocialPour will provide an appropriate method for exercising that choice.
We do not knowingly sell or share personal information of individuals we know are under the age at which opt-in consent would be required by applicable law.
9. Cookies and Tracking Choices
You may be able to control certain cookies through your browser settings or any cookie-preference tool SocialPour makes available.
Blocking cookies may affect the operation of certain features.
Where required by applicable law, SocialPour will recognize supported browser-based privacy signals, including Global Privacy Control, for applicable opt-out requests.
Because browser and device standards change over time, our response to other “Do Not Track” signals may vary.
10. Email and SMS Preferences
You may opt out of SocialPour marketing email by using the unsubscribe mechanism included in the message or by contacting us.
Even if you opt out of marketing communications, we may continue sending transactional, security, account, billing, legal, or service-related communications where appropriate.
If SocialPour sends marketing text messages directly to you, you may withdraw consent using the opt-out instructions included in those messages.
For promotional messages sent by a SocialPour business customer, follow the opt-out instructions contained in that customer’s message or contact the sending business.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain an account, provide Services, satisfy contractual obligations, maintain transaction and business records, resolve disputes, enforce agreements, protect against fraud and abuse, and satisfy legal, tax, accounting, regulatory, or security requirements.
The retention period for particular information depends on the nature and sensitivity of the information, why it was collected, the length of the customer relationship, applicable contractual requirements, and applicable law.
When information is no longer required, we may delete, anonymize, aggregate, or otherwise securely dispose of it.
12. Data Security
SocialPour uses administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.
However, no internet transmission, cloud service, database, or information-security system can be guaranteed to be completely secure.
You are responsible for maintaining appropriate security for your account credentials and connected third-party accounts.
If you believe your SocialPour account or personal information has been compromised, contact us promptly.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to request access to personal information; obtain information about how it is collected and used; request correction; request deletion; obtain a portable copy; opt out of certain sales, sharing, targeted advertising, or profiling; limit certain uses of sensitive personal information; withdraw consent where processing relies upon consent; and appeal certain decisions concerning a privacy request.
The availability and scope of these rights vary by jurisdiction and may be subject to legal exceptions.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
14. How to Exercise a Privacy Right
To submit a privacy request, contact us at:
[PRIVACY@SOCIALPOUR.NET OR OTHER DESIGNATED EMAIL]
Please include enough information for us to understand your request and, where required, reasonably verify your identity.
We may request additional information when reasonably necessary to verify a request and protect against fraudulent or unauthorized access to personal information.
Where permitted, an authorized agent may submit a request on your behalf. We may require evidence that the agent is authorized to act for you.
If applicable law gives you the right to appeal our response, you may submit an appeal using the same contact information and clearly identify the request as a “Privacy Appeal.”
15. California Privacy Notice
If the California Consumer Privacy Act, as amended, applies to SocialPour and your personal information, California residents may have additional rights relating to their personal information.
Depending on how you use SocialPour, the categories of personal information we may collect include identifiers; customer-record information; commercial and transaction information; internet or electronic network activity; approximate geolocation information; professional or employment-related information; account and authentication information; Customer Content; and inferences or analytics derived from activity associated with the Services.
We collect these categories for the business and commercial purposes described in this Privacy Policy.
We may disclose relevant categories to service providers, contractors, connected platforms, professional advisers, transaction participants, government authorities where legally required, and other parties described in this Privacy Policy.
SocialPour does not sell personal information for money.
Where a disclosure constitutes “selling” or “sharing” under California law, eligible consumers may request to opt out. Eligible consumers may also have rights to know, access, correct, delete, and obtain information about their personal information, as provided by applicable law.
If SocialPour collects sensitive personal information subject to a statutory right to limit its use or disclosure beyond permitted purposes, we will provide the required mechanism for exercising that right.
16. International Users
SocialPour may be accessed from locations outside the United States.
If personal information is transferred across national borders, we may use legally recognized contractual or organizational safeguards where applicable.
If European Economic Area, United Kingdom, or other applicable data-protection laws govern our processing, the legal basis for processing may include performance of a contract, legitimate business interests, compliance with legal obligations, or consent, depending on the circumstances.
Where those laws apply, individuals may have rights to access, correction, deletion, restriction, objection, portability, withdrawal of consent, and submission of a complaint to an applicable supervisory authority.
17. Customer Marketing Data
Business customers may use SocialPour to process information about their own customers, guests, subscribers, and marketing contacts.
For this information, SocialPour generally processes the data according to the customer’s instructions and to provide the Services.
Business customers are responsible for providing their own privacy notices, obtaining legally required marketing consent, responding to applicable consumer requests, and ensuring that information submitted to SocialPour has been collected and used lawfully.
SocialPour may assist its customers with such requests as required by applicable law or contractual commitments.
18. Third-Party Platforms and Links
SocialPour may contain links to or integrations with third-party services including social networks, websites, payment services, and other technology providers.
When you interact directly with a third party, its privacy practices govern the information it independently collects and processes.
SocialPour is not responsible for the privacy or security practices of independent third-party services.
We encourage users to review the privacy policies and permissions of connected platforms.
19. Children’s Privacy
SocialPour is a business-oriented service and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through the Services.
If we learn that personal information has been collected directly from a child under 13 in a manner requiring parental consent and such consent was not obtained, we will take appropriate steps to delete the information.
If you believe a child has provided personal information to SocialPour, please contact us.
20. Business Transfers
If SocialPour is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be transferred or disclosed as part of that transaction.
Any successor’s handling of personal information will remain subject to applicable law and the commitments applicable to the information at the time of transfer, unless lawfully changed.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in the Services, technology, legal requirements, or our privacy practices.
When we make changes, we will revise the effective date at the top of this Policy.
If changes materially affect how we use personal information, we will provide additional notice where required by law.
22. Contact Us
If you have questions about this Privacy Policy or SocialPour’s privacy practices, please contact:
[SocialPour]
d/b/a SocialPour
[LEGAL BUSINESS ADDRESS]
[Newtown, PA 18940]
Privacy Email: [info@socialpour.net]
Support Email: [info@socialpour.net]
Website: SocialPour.net